1. Introduction

Street Shine Solutions Inc. ("Company," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website and interact with our services, including submitting contact forms or requesting a quote.

Please read this policy carefully. By using our website, you agree to the practices described here. If you do not agree, please do not use our website.

 

2. Information We Collect

Information you provide directly

We collect personal information that you voluntarily submit through our website, including:

• Contact form submissions — your name, email address, phone number, and message

• Quote request forms — your name, contact details, property address or location, and description of services requested

Information collected automatically

When you visit our website, certain information is collected automatically through cookies and similar technologies, including:

• Browser type and version

• Pages visited and time spent on each page

• Referring website or source

• Device type and operating system

• IP address (used in anonymized or aggregate form)

 

3. How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your inquiries and contact form submissions

• To prepare and deliver service quotes

• To schedule and coordinate cleaning services

• To communicate with you about your service requests or questions

• To improve our website experience and understand how visitors use our site

• To comply with applicable laws and legal obligations

We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

 

4. Cookies and Tracking Technologies

Our website uses cookies — small text files stored on your device — to help us understand site usage and improve your experience. These may include:

• Session cookies, which expire when you close your browser

• Analytics cookies, which help us understand traffic patterns and popular content

You can control cookie settings through your browser preferences. Disabling cookies may affect some website functionality. We do not currently use third-party advertising or social media tracking pixels.

 

5. California Privacy Rights (CCPA)

Because we operate primarily in California, this section applies to California residents under the California Consumer Privacy Act (CCPA).

Your rights

As a California resident, you have the right to:

• Know what personal information we collect, use, disclose, or sell

• Request deletion of your personal information, subject to certain exceptions

• Opt out of the sale of your personal information (note: we do not sell personal information)

• Non-discrimination for exercising your privacy rights

Categories of information collected

In the past 12 months, we have collected the following categories of personal information: identifiers (name, email, phone, IP address) and internet activity (browsing behavior on our site). We do not collect sensitive personal information as defined by the CCPA.

How to submit a request

To exercise your rights under the CCPA, contact us using the information in Section 8. We will respond to verifiable consumer requests within 45 days.

 

6. Data Retention

We retain personal information submitted through contact and quote forms for as long as necessary to fulfill your service request and for a reasonable period thereafter for record-keeping purposes. Analytics data is retained in aggregate or anonymized form. You may request deletion of your personal information at any time by contacting us.

 

7. Security

We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, loss, or misuse. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security. We encourage you to avoid submitting sensitive financial or government-issued identification numbers through our website forms.

 

8. Contact Us

If you have questions about this Privacy Policy, wish to exercise your privacy rights, or need to report a privacy concern, please contact us:

 

Street Shine Solutions Inc.

Email: [insert contact email]

Phone: [insert phone number]

Mailing Address: [insert business address]

 

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. When we do, we will revise the Effective Date at the top of this page. We encourage you to review this policy periodically. Continued use of our website after any changes constitutes your acceptance of the updated policy.